CCTV Privacy Notice

At Splendid Khaoyai Hotel (“the Hotel”, “we”, “us”, or “our”), we are committed to safeguarding the privacy and personal data of our guests, visitors, and staff.

To ensure the safety and security of individuals and property, the Hotel operates Closed-Circuit Television (CCTV) systems within its premises. This notice explains how we collect, use, and disclose personal data obtained through CCTV.

1. Legal Basis for Processing

We process personal data captured via CCTV based on the following legal grounds:

• Legitimate interests in maintaining safety and security

• Protection of vital interests, including life and physical safety
• Compliance with applicable laws and regulations

2. Purpose of Data Collection

CCTV footage is collected and used for the following purposes:

• Ensuring the safety and security of guests, staff, and property

• Preventing, detecting, and investigating incidents or misconduct
• Supporting legal proceedings or dispute resolution
• Assisting law enforcement authorities where required

3. Types of Personal Data Collected

We may collect the following data through CCTV systems:

• Still images and video recordings

• Physical appearance, movements, and behavioral patterns
• Images of personal belongings (e.g., vehicles, luggage)

⚠️ The Hotel does not record audio via CCTV unless explicitly stated.

4. CCTV Monitoring Areas

CCTV cameras are installed in common and public areas, including:

• Entrances and exits

• Lobby and reception areas
• Corridors and elevator areas
• Parking areas

We strictly avoid installing CCTV in private areas, such as:

• Guest rooms
• Bathrooms
• Changing areas

5. Data Retention

CCTV footage is retained for a maximum period of 30 days, after which it will be automatically deleted, unless required for legal or investigative purposes.

6. Disclosure of Data

We may disclose CCTV data to:

• Government authorities or law enforcement agencies

• Service providers (e.g., security system providers, IT support)
• Individuals involved in relevant incidents

All disclosures are carried out in compliance with applicable laws.

7. Data Security Measures

We implement appropriate technical and organizational safeguards to protect personal data, including:

• Restricted access to authorized personnel only

• Secure data storage systems
• Protection against unauthorized access, disclosure, or misuse

8. Your Rights

Under applicable data protection laws, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data
• Request deletion or restriction of processing
• Object to data processing (where applicable)

9. Changes to This Notice

We may update this CCTV Privacy Notice from time to time. Updates will be communicated via:

• The Hotel’s website

• On-site notices
• QR codes displayed at relevant locations

10. Contact Information

Data Controller:
Splendid Khaoyai Hotel

📧 Email: [email protected]
📞 Tel: +66 95 205 1819

11. Acknowledgment

By entering areas under CCTV surveillance, you acknowledge that you have been informed of this CCTV Privacy Notice.